Becoming a member means being part of a dynamic network of service professionals in Belgium, with access to masterclasses and events.
Participating in our contests and training programs provides talents with recognition and motivation to excel.
We aim to strengthen, add value to, and increase the visibility of service professions in the hospitality industry — benefiting the individual, the team, and the sector as a whole.
At FETAM, we believe in the power of excellent service. We are committed to revaluing all professions in the hospitality service industry - from maître d’hôtel, sommelier, barista, butler to bartender - and connecting them in a strong network.
Our mission is clear: to give professional hospitality service professions the respect, visibility, and sense of dignity they deserve. We no longer see service as merely supportive, but as a profession involving creativity, finesse, and autonomy.
We aim to inspire, train, and connect hospitality service employees, so that every moment in the dining room or behind the bar becomes a memorable experience for the guest.
Passion: Service is not just a routine for us, but a craft in which commitment and enthusiasm are central.
Fine attention to detail: Whether it's reception, service, wine advice, or barista art, every detail matters.
Guest-centricity: The guest is always at the center — we believe that excellent service contributes to the overall experience.
Learning & growing together: We support knowledge sharing, training, and development because we are stronger together.
We organize recognized mastery competitions such as the "First Maître d'hôtel of Belgium", in which exclusively selected professionals participate and which is officially recognized.
We provide masterclasses, training, and networking events to help members further develop their craftsmanship.
We offer companies and professionals a platform to achieve visibility, collaboration, and professionalization — including through membership, partner formulas, and communication.
Are you a service professional, hospitality business, or partner who believes in the value of high craftsmanship in the dining room or at the bar? Become a member or partner of FETAM – and together, let's build a future where service professions shine.
